* Reset Password *
**
Should a user have forgot their login password to BackOffice, navigate to the ‘Forgot your password?’ link.
The system will request you to enter your User Group / Merchant Profile ID and Username.
Once the user clicks on submit, a notification will appear that the user will receive an e-mail notification. The e-mail notification will contain a link that the user will access to change their password.
Now that the user has clicked on the link, they will be redirected to the BackOffice Reset Password page. Enter and confirm the new password. Lastly to action the new password change, click on Reset Password tab.
The following notification will appear on a successful password change.
Airline Data **
Parameter
Node Type
Data Type
Min Length
Max Length
Description
PassengerName
subTag
AN
0
60
Passenger's first name.
PrimaryTicketNumber
subTag
AN
0
60
FirstDepartureLocationCode
subTag
AN
0
32
FirstArrivalLocationCode
subTag
AN
0
32
OfficeIATANumber
subTag
AN
0
32
OrderNumber
PlaceOfIssue
DepartureDate
Note: The fields in Blue will only be used when doing CyberSource Advanced Fraud Screening.
CompleteRoute
DepartureTime
JourneyType
Configure – Application *
**
Purpose * – Configuring your application needs to take place before a user can create a batch. To capture the email address of the person to whom the confirmation email will be sent after the upload of a batch confirming either the successful upload or an error in the upload to the selected Application ID.
Action *:
The user will select the applicable Application ID.
Action * :
On the application settings form, the user will capture the email address where all notifications will be sent.
The success message, “Application Fields Modified” will be displayed indicating that the application has been configured successfully.
** *Customize Details* ** * Purpose: *
Configuring your application is important. Configuring your application needs to take place before a user can process transactions. Lite users need to configure and customise the details pertaining to:
Order Basket Card Holder details Transaction Details Billing and shipping details
*Note:*The fields that are ticked and greyed out are mandatory fields that cannot be configured.
The merchant can configure the fields that they feel are applicable and determine whether the fields require a prompt for input for the cardholder, appear on the invoice and/or show on the order details.
How you want the basket details to look like on the payment page.
* Upload File *
**
* Purpose * – To upload a batch file on to the iVeri Gateway for processing.
* Action: *
Click on Browse to locate the batch you wish to upload. When located on your PC, highlight the file, and click on Open. Then click on Submit.
The message “/Thank you, your file has been uploaded to our server. /
/Once the file has been loaded into our database an e-mail will be sent to/…” will be displayed.
If the upload was not successful, the reason for the failure will be displayed.
A little while later, an email will be sent to the address captured in Batch – configure Applications, confirming either success or failure of the upload
* Print Report *
**
*/ Purpose /*- To View / Print / Save reconciliation files for a specific acquirer cycle / settlement period in the following file formats:
PDF
XLS
CSV
*/ Action: /*
Navigate to the menu and select ‘Reconciliation’. From the drop-down menu, select ‘Print Report’.
*/ Action: /*
If you have only one Merchant Card Acceptor ID, simply click on Submit. If you however have more than one, then click on the drop down and select the Card Acceptor ID for which you want the report before you click on Submit.
The following screens and points highlight the various parameters that need to be selected before viewing the report.
* Action: *
Select the required Output format – either PDF or XLS. Find the acquirer cycle number you want to view and click on the actual cycle number. You ca
** * Payment Features * ** Depending on the acquirer involved, iVeri Lite has the capacity to offer the following * payment methods * :
Card:
VISA MasterCard AMEX Diners UPI Mobile Money
EcoCash M-Pesa Additional payment methods:
MasterPass Visa Checkout Visa Account Funding Transactions Mastercard Funding Transactions Account-to-Account Transfer:
Ozow *Other functionalities available:*
*3DSecure: *iVeri Lite, being an e-commerce product, allows for 3DSecure protocol for payer authentication in online transactions, if configured accordingly.
To learn more about 3D Secure, visit None [1] this page . *Fraud Management* *Transaction history reporting* *Merchant Portal - BackOffice*: Merchant Portal includes features that are merchant-specific such as reporting, payment pa
* Purpose * - To view the list of Successful Orders for a selected Date or Period in order to check these against your confirmation emails or to view ALL details related to individual transactions.
* Action: *
In the menu bar, Mouse over Lite Transactions - View - Successful. If you only have one Application ID, this page will NOT be displayed, and you will be automatically taken to the Choose Date/Period page.
Choose a specific *Application ID*
* *
Choose a date range to start your *Search*
* Authorisation Reversal *
*
Unreserve the funds previously reserved on the cardholder’s account.