This document details the functionality available in Backoffice for DiVert merchants. The merchant interface (URL) to be accessed depends on the acquirer in which the merchant has an agreement with.

* / Purpose /* - The 'Active Session' tab reflects who is logged in and provides the menu options which the logged in user is able to access or use.

* Application Parameters * ** */ Purpose /* – This function is used to allocate application ID(s) that a User is only allowed to have access to. This application refers to specific product and what a merchant uses to process transactions through iVeri. Example below indicates that when you select a particular Application ID an Administrator can configure what functions can this user perform in a particular Application ID. If no function is associated to an Application ID, no access is granted to that user. Administrator can configure what Transaction Types a user can perform on a specific Application ID. If no Transaction Types are configured for a user, the user will be unable to process transactions for any of the Application IDs. */ Action /*: Select the product and Live Application IDs

*Transaction – Payment* ** * Purpose *- This function allows you to pass a credit to any card without having a previous debit transaction. There is a limit to the amount that you can process a credit transaction for. Please speak to your Acquirer to obtain this limit. * Action: * On the main menu bar, Click on Lite – Transactions – Payments , select the relevant Application ID. A Capture Transaction screen will be displayed. Once the an application ID is selected, the system will allow you to manually capture and do the transaction, however this would require all the card details to be inputted and the set limits to be adhered to.

* Purpose * - To view the list of Successful Orders for a selected Date or Period in order to check these against your confirmation emails or to view ALL details related to individual transactions. * Action: * In the menu bar, Mouse over Lite Transactions - View - Successful. If you only have one Application ID, this page will NOT be displayed, and you will be automatically taken to the Choose Date/Period page. Choose a specific *Application ID* * * Choose a date range to start your *Search*

*Report – Lite Trading* ** * Purpose * - To print a report of processed transactions on a specific Application ID. * Action: * In the menu bar, select *Lite - Transactions - Reports - Trading Report*. Click on the Application ID you wish to view Transactions. *Choose a date *and select *Search. This will bring up the list of ALL transactions performed for your selection. *Transactions details for the last 6 months are available. Choose the applicable file format to download the trading report on a particular Application ID

* Reset Password * ** Should a user have forgot their login password to BackOffice, navigate to the ‘Forgot your password?’ link. The system will request you to enter your User Group / Merchant Profile ID and Username. Once the user clicks on submit, a notification will appear that the user will receive an e-mail notification. The e-mail notification will contain a link that the user will access to change their password. Now that the user has clicked on the link, they will be redirected to the BackOffice Reset Password page. Enter and confirm the new password. Lastly to action the new password change, click on Reset Password tab. The following notification will appear on a successful password change.

** * Payment Features * ** Depending on the acquirer involved, iVeri Lite has the capacity to offer the following * payment methods * : Card: VISA MasterCard AMEX Diners UPI Mobile Money EcoCash M-Pesa Additional payment methods: MasterPass Visa Checkout Visa Account Funding Transactions Mastercard Funding Transactions Account-to-Account Transfer: Ozow *Other functionalities available:* *3DSecure: *iVeri Lite, being an e-commerce product, allows for 3DSecure protocol for payer authentication in online transactions, if configured accordingly. To learn more about 3D Secure, visit None [1] this page . *Fraud Management* *Transaction history reporting* *Merchant Portal - BackOffice*: Merchant Portal includes features that are merchant-specific such as reporting, payment pa

Profile Parameters * ** Purpose - * To set the Security Parameters for all users in terms of their passwords, validity, suspension, and login notifications. These parameters can only be set by the Back Office Administrator. Action:  * In the menu bar, click on User Manager, scroll to, and click on Security Configuration. This will bring up the following form on which you can now change the system defaults to suit your own requirements. Please remember that changes made to the defaults will apply to ALL users that you have given BackOffice access to / Note: /* Strong Password: The default is No. This means that the password can be anything if it is not less than the default minimum length. If you change the default to Yes, then the user’s password must be a combination of alpha/numeric and