Gateway Response Codes

Transaction Result Codes

 

Result Status

Result Code

Result Description

Only relevant when

0 (OK)

0

N/A (Approved)

 

-1 (Not OK)

1

Timeout waiting for response

 

-1 (Not OK)

2

Gateway unreachable

 

-1 (Not OK)

3

Hot card

 

-1 (Not OK)

4

Denied

 

-1 (Not OK)

5

Please call

 

-1 (Not OK)

6

Card Address failure

 

1 (Warning)

6

Warning: Approved but Card Address failure

 

-1 (Not OK)

7

Card Security Code failure

 

1 (Warning)

7

Warning: Approved but Card Security Code failure

 

-1 (Not OK)

8

Card Type not accepted

 

-1 (Not OK)

9

Unable to process the transaction

 

-1 (Not OK)

10

Card blocked

 

-1 (Not OK)

11

Invalid amount

 

-1 (Not OK)

12

Invalid budget period

 

-1 (Not OK)

13

Void unsuccessful

Command Void

-1 (Not OK)

14

Invalid card number

 

-1 (Not OK)

15

Invalid track2

 

-1 (Not OK)

16

Invalid card date (Expiry Date or Card period)

 

-1 (Not OK)

18

Invalid authorisation code

 

-1 (Not OK)

19

Incorrect PIN

PINBlock submitted

-1 (Not OK)

20

Device PIN Key has expired

PINBlock submitted

1 (Warning)

21

Warning: Approved but Cash Denied

PINBlock and CashAmount submitted

-1 (Not OK)

22

EMV not supported

 

-1 (Not OK)

23

Card information not present

 

-1 (not OK)

24

Invalid Recurring Account

CardHolderPresence 'Recurring' specified

1 (Warning)

25

Warning: Approved but Identification Required

 

-1 (Not OK)

100

The requested file is not available for download

FileTransfer

-1 (Not OK)

101

The specified file has already been uploaded

FileTransfer

-1 (Not OK)

255

General Error (Exception)

 


 

Merchant Advice Codes

The following merchant advice code description may appear on transactions blocked by the iVeri Gateway in accordance with Visa and MasterCard guidelines

Code Description  
10 Card Blocked: New Account Information Available
10 Card Blocked: Cannot approve at this time, try again
10 Card Blocked: Do not try again
10 Card blocked: Token Requirements not fulfilledd for this token type
10 Card Blocked: Negotiated value not approved
10 Card Blocked: Payment Cancellation
10 Card Blocked: Merchant does not qualify for product code
10 Card Blocked: Retry after one hour
10 Card Blocked: Retry after 24 hours
10 Card Blocked: Retry after 2 days
10 Card Blocked: Retry after 4 days
10 Card Blocked: Retry after 6 days
10 Card Blocked: Retry after 8 days
10 Card Blocked: Retry after 10 days
10 Card Blocked: Consumer non-reloadable prepaid card
10 Card Blocked: Consumer Single Virtual card number



Configuration Codes

Configuration Item  Error Description 
Status: -1 | Code: 255 Merchant is not allowed to specify CardHolderPresence indicator Recurring


Common Codes

Configuration Item  Error Description 
Status: -1 | Code: 255 The MerchantTrace does not identify a current transaction

Code: 14

The PAN differ from the original