Cardinal Posport Indigo Release Notes V 20230323 ***
The release notes contained in this document are available in iVeri’ s repository in production and can be installed on any Cardinal and or indigo installation on a case-by-case bases as agreed with Customers and or Integrators.
/ Whats new  /*
Indigo Ingenico *
A change is implemented to make Ingenico devices reboot once a day to comply with PCI requirement. The default time is set to be at midnight.
PosPort *
Device Status is included as part of the data synchronized from Cardinal into MIS allowing for a better filtering in reports generated from MIS. Allowances that make it possible to enable "CashAdvance" in parallel with "Sale" transaction type have been made
SMYL Loyalty  *
As part of the loyalty offering on the N700 device, enabli
                     
                    
                
            
         
        
            
            
                
                    
                        * Cardinal Posport Indigo Release Notes V 20231026 ***
The release notes contained in this document are available in iVeri’ s repository in production and can be installed on any Cardinal and or indigo installation on a case-by-case bases as agreed with Customers and or Integrators.
*/ Whats new  /*
* PosPort *
"Single Tap" feature has been updated to cater for scenarios where the issuer does not support “Single Tap and Pin”. In such scenarios, the cardholder will be requested to dip the card, eliminating the need for PIN collection.   An improvement on the reversal of an authorization has been introduced. Previously, authorizations reversed on a different day presented a challenge, but now the process has been updated so that these authorizations can be efficiently processed as "Authoriza
                     
                    
                
            
         
        
            
            
                
                    
                        Checklist – Cardinal & Admin Website Quality Check
**
What to check *
How to Check it  *
*
1. Check
Profile Creation *
Check if the profile is completed accurately. Go to Merchant Profile >> Update >> General.
*
2. Check
Billing *
Check if charges are applied properly based on what has been agreed, (i.e. net settlement
or EFT etc). Merchant Profile >> Update
>> Parameters .
*
3. BackOffice Services Update *
Check if all the Service updates are done for Merchant Admin,
Cardinal and iVeri Backoffice . Go to Merchant Profile >> Update >> Back Office
Services .
*
*
4. Cardinal Authentication method *
Check if the merchant has been
properly created in cardinal to create the link between IYS and Cardinal for iVeri to be the
Payment Provider. Go to
Cardinal Admin
>> Merchant Login >> Login in as 
                     
                    
                
            
         
        
            
            
                
                    
                        Transaction Sequence **
Authorisation Flow  *
The possible transaction sequence flow with an initial Authorization is the following:
Image [1]
Debit/Sale * *
The possible transaction sequence flow with an initial Debit is the following    Image [2]
Refund/Credit * *
The possible transaction sequence flow with an initial Credit is the following:    Image [3]
Transaction Commands *** The following transaction types encompasses the payment mechanism which the iVeri Gateway supports and may cause the transfer of funds from cardholder to merchant or vise-versa.
Transaction
Commands*
Description*
Authorisation (also known as
“Preauthorisation”)
Causes a reservation of funds on the cardholder’s account.
Authorisation Reversal
Unreserve the funds previously reserved on the cardholder’s account.
De
                     
                    
                
            
         
        
            
            
                
                    
                        Black Card List **  Purpose  /* - This is used to create a list of credit card numbers that you do not want to accept. The iVeri gateway will always check your list before sending the transaction to the bank for processing. If the card number is on your list, the transaction will be rejected immediately. The reasons for putting card numbers into this list are at the discretion of each individual merchant and will only be rejected by your business.
Action:  /*
Click on Configure, Black card List. This will bring up the following screen
Configure%20-%20Blackcard%20List%201 [1]
Action: /*
If you have more than one Application ID and want to capture the card number to be blocked for all your applications, click on Go next to All Applications at the top. If not, then click on the Application ID
                     
                    
                
            
         
        
            
            
                
                    
                        * Payment Method Configuration – Back End Interface *
1.User to use the left adjusted Menu Items, navigate to Payments – To set up your payment provider.
Select iVeri as a Payment Processor.
This is done so that iVeri becomes the payment provider.
The radio button will be on the disabled state until the merchant sign’s in.
Scroll up and enable iVeri as the payment process here as well.
Select the Enable radio button to allow iVeri as the payment provider
1. Turn the Radio button on.
Select Actions then Edit
2. The system will update the page.
3.Insert your iVeri Provided store credentials.
These are the merchants BackOffice account details that you would have already received.
4.This screen indicates a successful log in and link of the merchants’ store Profile with their iVeri merchant Pro
                     
                    
                
            
         
        
            
            
                
                    
                        * Connecting your IYS store via Social Media *
In this process, we will look at configuring a Merchant’s online store via a Social Media Platform.
For this example, we will be setting up an iVeri Demo store via Facebook.
1. From the menu, the Merchant would need to select which social media platform they would like to configure.
Click on the tab ‘Connect to get your Facebook Shop’.
Note: In order to link your account your Social media page requires a Business Manager account as well as a catalogue of products.
2. The next step would be to use your social media login credentials to connect to your selected Social media platform.
Click on ‘Continue’.
Note: It is important that you have a Business Account / Profile setup on your social media platform.
Click on ‘continue as’ (this would appear
                     
                    
                
            
         
        
            
            
                
                    
                        An iVeri Distributor markets the services of the iVeri Gateway and products within a locality.3
South Africa specific: The Nedbank Merchant agreement allows for the acceptance of Visa and MasterCard credit cards only. A Merchant that wishes to accept Diners Club and American Express cards, will need to contact these organisations separately and enter into Merchant Agreements with them. On receipt of Merchant numbers from these organisations, the merchant must contact Nedbank Card Division and ask them to update their Nedbank Merchant profile to include Diners and American Express.
Nedbank
South Africa*
Location
South Africa
Telephone
0860 114 966
Web sites
http:// [1] www.iveri.co.za [2]
http://www.nedbank.co.za
Email
Technical Assistance
operations@iveri.com [3]
Non-technical (i.e.
produc
                     
                    
                
            
         
        
            
            
                
                    
                        The merchant portal Backoffice allows for the following core functions:
Management of User  Creation of users Transaction Types allowed per user created Backoffice functionality views allowed Applications permitted on a user created  Transaction Reports & Listing & Lookups Reconciliation  Reports Blacklisting of cards Customise payment request page with Merchant’s Corporate Identity. Create Transaction Requests Process Subsequent Transactions (Refunds)
                     
                    
                
            
         
        
            
            
                
                    
                        Below is a step-by-step illustration of how to create a new BIN. This request will come from authorized personnel ONLY at the Acquiring bank for the creation of a new BIN.
Navigation Path:*
From the main menu select:
Systems > iVeriDB BIN > Local BIN*
1. Select the ‘Create New’ tab to initiate the process of creating a new BIN.
The following General information’s tab will appear.
2. Here the user will complete the information relating to the BIN as received from the Acquirer.
BIN – BIN number will be provided by the Acquirer. This applies to the creation of a new BIN as well as amending the parameters of an existing BIN.
Card Number Length – We require confirmation from the Acquirer regarding the Card Number length. Specifically, we need confirmation of both the minimum (referencing the fi